Responsible Gaming at 77i7

At 77i7, we believe that gambling is a form of entertainment — not a way to make money or escape personal problems. Our platform is designed for the enjoyment of players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar. We are committed to operating in a manner that keeps gaming fun, transparent, and firmly under each player's own control. Responsible gaming is not an afterthought for us; it is a core part of how we build and operate the 77i7 Platform.

Problem gambling affects a small proportion of players, but its impact can be significant — on finances, relationships, mental health, and daily life. 77i7 takes this seriously. We provide a comprehensive set of tools that allow players to set boundaries, take breaks, and if necessary, exclude themselves from the Platform entirely. We also encourage players who feel concerned about their gambling habits to reach out to our support team at any time, with full confidentiality.

All of the following tools are available directly from your 77i7 account dashboard. You can activate, adjust, or request any of them at any time. Some limits take effect immediately; others have a 24-hour cooling-off period before they can be increased, to protect players from impulsive decisions.

Most people who gamble do so without any problems. However, gambling can become harmful for some individuals. The following warning signs may indicate that gambling is no longer a form of entertainment and may be developing into a problem. If you recognise any of these signs in yourself or someone you know, please reach out for help.

If you decide you need to use any of 77i7's responsible gaming tools, the process is straightforward. Our support team can also guide you through each step if needed.

Self-exclusion is the most comprehensive responsible gaming tool available on the 77i7 Platform. When you activate self-exclusion, your account is immediately blocked and you will be unable to log in, deposit, place bets, or access any gaming content on the Platform. Any verified real-money balance remaining in your account at the time of self-exclusion will be returned to your registered bKash, Nagad, or bank account within five (5) business days.

Self-exclusion on 77i7 is set for a minimum period of six (6) months. After the minimum period has elapsed, a player may submit a written reinstatement request to [email protected]. Reinstatement is not automatic — 77i7 will review the request and may require a 30-day additional cooling-off period before restoring access. Players under self-exclusion must not attempt to create a new account on the 77i7 Platform. If a new account is detected, it will be closed immediately and any deposits or winnings forfeited.

If you are concerned about your gambling habits or those of someone close to you, our support team is here to help — with complete confidentiality and no judgement. We understand that asking for help takes courage, and we are committed to treating every responsible gaming inquiry with the respect and urgency it deserves.

77i7 is built on the belief that a sustainable, enjoyable platform is one where players feel safe, respected, and in control at all times. We do not market aggressively to players who have shown signs of distress or who have previously requested a limit or exclusion. We do not send promotional messages to players who are in a cooling-off period or under self-exclusion. We review our responsible gaming policies regularly and update our tools to reflect best practice in the industry.

Gambling should always be a choice made freely with money you can afford to spend on entertainment. If at any point it stops feeling that way, we want to hear from you. The 77i7 team — from our support staff to our product team — genuinely cares about the wellbeing of every player in Bangladesh who chooses to spend time on our platform. Play smart, play safe, and always within your means.